Software from AEB has enabled the CS&S team to obtain real-time visibility of shipment information and keep tighter controls on shipment costs. In 2005, the AEB software project project was awarded the prestigious Chairman’s Bronze Award for Innovation from BAE Systems in recognition of the significant improvement in business processes that the solution has helped to bring about. Ian Womersley, Export Control Team Group Leader, has said that: “The system has provided a complete solution for the creation and electronic storage of export documentation while minimizing data entry and providing our customers with up-to-date statistics and shipment information.”
When BAE Systems’ CS&S were faced with a substantial projected increase in the level of exports they handled for production projects, it was clear that their existing systems, procedures, processes and resources weren‘t adequate to meet the future workload. They therefore looked for a new solution to meet their current and future requirements and opted for a solution from AEB’s Export Management portfolio.
The company’s Customer Solutions & Support (CS&S) business uses an AEB’s Export Management system to help it fulfil its role in providing tailored through-life support and service solutions for current and future defence systems. This includes the worldwide export of major components, spares and repaired items for various aircraft systems.