What does AEB Carrier Cloud for SAP S/4HANA offer?

AEB Carrier Cloud for SAP is a multi-carrier solution for companies that want to manage their shipment processing directly from SAP S/4HANA.

The solution connects SAP documents – such as deliveries, transports, and freight orders – with shipment processing for more than 300 parcel services and forwarders. Shipping staff can electronically commission transport service providers, generate carrier-specific shipping labels, and import feedback – such as tracking numbers – back into SAP.

Integration is achieved via a native ABAP add-on for SAP S/4HANA Cloud Private Edition and SAP S/4HANA On-Premise. The add-on is installed without any modifications and integrates the functions of AEB Carrier Cloud into existing SAP dialogs and business processes.

SAP remains the leading system for delivery, transport, and package data. AEB handles carrier-specific communication with the connected transport service providers.

Why do companies need a multi-carrier solution for SAP S/4HANA?

SAP S/4HANA contains much of the data required for shipment processing. However, communication with parcel services, express delivery providers, and forwarders is subject to different technical and operational requirements depending on the individual carrier. Among other things, transport service providers use different:

  • Interfaces and communication formats
  • Shipping products and additional services
  • Mandatory fields and ID numbers
  • Label and document specifications
  • Booking and cancellation processes
  • Tracking and status messages

For direct connections, these requirements must be integrated into the SAP landscape and maintained on an ongoing basis separately for each carrier. By contrast, AEB Carrier Cloud establishes a central connection between SAP S/4HANA and more than 300 parcel services and forwarders. Carrier-specific formats, labeling requirements, and communication processes are automatically mapped within the AEB platform.

This eliminates the need to develop and maintain a completely new direct interface in SAP for every additional transport service provider.

How does shipment processing work in SAP S/4HANA?

1. Use SAP document as a basis

The shipping process begins with an existing SAP document. Depending on the logistics architecture used, this could be a delivery, a transport, or a freight order.

The existing SAP data forms the basis for the shipping order. This may include:

  • Consignor and consignee
  • Delivery and pickup addresses
  • Goods and packages
  • Weights and dimensions
  • Shipping conditions
  • Transport service provider
  • Planned shipping service

It is not necessary to manually re-enter this data into a carrier portal.

2. Generate shipping order from SAP

AEB Carrier Cloud automatically retrieves all necessary data from the relevant SAP document.

If any information is missing, an integrated wizard guides the user through the process and helps to add the missing shipping information. The exact process can be tailored to the requirements of the relevant company and the specific shipping location.

3. Determine carrier and shipping service

The appropriate parcel service or forwarder is selected for the consignment, along with the necessary service.

Depending on the process, the carrier and shipping service may be:

  • Already contained in the SAP document
  • Derived from an upstream planning process
  • Determined by Carrier Cloud based on rules
  • Selected manually during shipping data entry

4. Transmit shipping data to AEB Carrier Cloud

The add-on for SAP transfers the required shipment data to AEB Carrier Cloud via web services. The AEB solution verifies and processes the information before preparing it in the stipulated format of the selected transport service provider.

5. Electronically commission the transport service provider

AEB Carrier Cloud transmits the shipping order to the carrier and processes the carrier's response. This means that the various interfaces and communication formats used by parcel services and forwarders do not need to be implemented individually in SAP S/4HANA.

6. Generate shipping labels and documents

AEB generates the required shipping labels and other carrier documents in the prescribed format. Printing can be initiated directly from the SAP process or automated for standardized workflows – for example, upon completion of a packing process.

7. Transfer tracking numbers and shipping data to SAP

Relevant carrier feedback and status messages are sent back to SAP S/4HANA and assigned to the relevant shipping transaction. This includes, in particular, tracking numbers and other data from the carrier commissioning.

What key functionality does the solution support?

  • Create shipping orders automatically from SAP documents. For all transport routes and types (packages, pallets, LTL/FTL containers)
  • Automatically generate labels in SAP in the native printer language, with flexible process integration
  • Integrate high-performance printers (laser, thermal, industrial), connect to tagging and labeling systems
  • Ship hazardous goods with legal and regulatory compliance
  • Manage multi-package shipments or package-by-package processing
  • Shipment tracking and entry certificate
  • Determine freight costs per shipment with direct transfer to SAP – always up-to-date for all parcel services and forwarders

How is the multi-carrier solution integrated into SAP S/4HANA?

AEB Carrier Cloud connects to SAP S/4HANA Cloud Private Edition or SAP S/4HANA On-Premise via a native ABAP add-on.

Modification-free installation

The add-on is installed without modifying the SAP standard. It uses standard SAP technologies and designated extension points such as Business Add-Ins.

AEB provides its own installation packages and regularly updated service packs for current SAP S/4HANA releases.

Integration into existing SAP processes

The shipping functions are integrated directly into the relevant SAP dialogs and documents. This allows employees to work in their familiar SAP environment.

Direct connection to the AEB Cloud

The add-on communicates with AEB Carrier Cloud via web services. No separate middleware is required for the standard integration.

Company-wide integration guidelines or additional system requirements can be taken into account in the implementation project.

Clear separation of responsibilities

The add-on for SAP handles the integration into SAP processes and data exchange with AEB.

AEB Carrier Cloud handles carrier-specific communication, processes carrier responses, and generates the necessary labels and documents.

What are the benefits of AEB Carrier Cloud for SAP S/4HANA?

Shipping directly from the SAP environment

Employees manage shipping orders, carrier assignments, and label printing within their familiar SAP processes. This eliminates the need for manual duplicate entries and switching between different carrier portals.

One connection to numerous transport service providers

SAP S/4HANA is connected to AEB Carrier Cloud once. This connection provides access to more than 300 parcel services and forwarders. It is not usually necessary to develop a completely new, direct SAP interface for additional carriers.

Support for various SAP documents

The integration can generate shipping orders from deliveries and transports, as well as – with an appropriate SAP TM architecture – from freight orders. This allows the multi-carrier processing to be integrated with various logistics source processes.

Less carrier-specific logic in SAP

Different data formats, labeling requirements, and communication processes are managed centrally in AEB Carrier Cloud. Therefore, these requirements do not have to be developed and maintained individually in SAP S/4HANA for each transport service provider.

Automation of standard processes

Once the carrier, service, and all necessary data have been clearly specified, the shipping order, carrier communication, and label printing can be largely automated.

Transparent exception handling

Incorrect and incomplete shipping orders are displayed in the central shipping status monitor, where they can be processed in a targeted manner.

Extensible shipping architecture

Additional carriers, shipping services, and locations can be integrated via the central multi-carrier platform without having to rebuild the underlying architectural model.

What companies is the solution suitable for?

AEB Carrier Cloud for SAP S/4HANA is designed for industrial and commercial companies that use SAP S/4HANA Cloud Private Edition or SAP S/4HANA On-Premise and want to manage multiple parcel services or forwarders directly from SAP.

The solution is particularly suitable for companies that:

  • Use deliveries, transports, or freight orders as a starting point
  • Commission multiple parcel services and forwarders
  • Require deep integration into existing SAP dialogs
  • Want to avoid manual entry of shipping data into carrier portals
  • Want to automate carrier commissioning and label printing
  • Do not want to use an additional middleware layer for standard integration
  • Want to handle errors and exceptions centrally
  • Would like the option of determining freight costs directly within the shipping process
  • Are looking for a modification-free, maintainable SAP extension

The solution is particularly relevant for companies with multiple shipping locations, high shipment volumes, or a diverse landscape of national and international carriers.
AEB offers dedicated integration options for many other system landscapes.

Architecture profile with technical details

Target systemSAP S/4HANA Cloud Private Edition and SAP S/4HANA On-Premise
Integration typeNative ABAP add-on installed without modifications
SAP source documentsDelivery, transport, and – depending on the architecture used – freight order
SAP-side operationIntegration into existing SAP dialogs, guided entry of shipping data, and central shipping status monitor
Connection to AEB CloudWeb services
Carrier communicationAEB Carrier Cloud
Label printingDirectly or automatically from the SAP process
Tracking and feedback to SAPStatus messages, tracking numbers, and other relevant shipping order data
MiddlewareNot required in the standard scenario
Freight cost determinationAvailable as an option
Andrej Grohar, expert for multi-carrier shipping directly from SAP®
Andrej Grohar, expert for multi-carrier shipping directly from SAP®

Talk with our experts to learn more about multi-carrier shipping directly in SAP S/4HANA

Andrej Grohar, expert for multi-carrier shipping directly from SAP®

Frequently asked questions about multi-carrier shipping in SAP S/4HANA