What is FIS/PackingCenter with AEB Carrier Cloud?

FIS/PackingCenter with AEB Carrier Cloud is a centralized shipping and packing solution with integrated connection to parcel services and forwarders. Employees work exclusively in the SAP system and manage the entire shipping process via a single dialog.

The solution is suitable for use with SAP Extended Warehouse Management. In addition, FIS/PackingCenter also supports shipping and packing processes in SAP ERP and SAP Cloud ERP. This allows companies to implement a uniform, process-guided packing interface across various SAP system environments.

FIS/PackingCenter guides employees at the packing station through the packing and shipping preparation process. The application clearly displays worklists, packing data, and packing structures, and supports the processing of handling units directly within the active workflow.

AEB Carrier Cloud is integrated into FIS/PackingCenter. This supplements the packing solution with multi-carrier shipping. More than 300 parcel services and forwarders are connected to the platform. Shipping orders are transmitted to the selected transport service provider, carrier-specific shipping labels are generated, and tracking information is made available for downstream processes.

This creates a seamless process encompassing everything from accessing the delivery through packing and carrier commissioning to the printed shipping label.

What are the benefits of the solution?

A single process from packing to shipping label

Packing, shipment preparation, carrier commissioning, and label printing are handled as part of a single, cohesive workflow. Employees do not need to manually transfer shipping data between different applications.

Fewer errors and less rework

The process-guided application assists employees in processing packages correctly. At the same time, the existing packing data is used directly for the shipping order. This reduces data entry errors and the need for subsequent corrections.

Simpler operation at the packing station

The modern user interface clearly displays the information needed for each processing step. Scanner, touchscreen, and keyboard operation allows for adaptation to existing workstations and processes.

No need to develop individual carrier interfaces

SAP or FIS/PackingCenter is connected to the necessary transport service providers via AEB Carrier Cloud. Carrier-specific interfaces, data formats, and labeling requirements are mapped centrally within the AEB platform.

Flexibility regarding changes

If the contents of a shipment or the packing structure change at short notice, employees can make the necessary adjustments directly at the packing station. The updated package data then serves as the basis for the shipping order.

Transparency regarding packing and shipping status

The current packing status as well as relevant shipping and tracking information are available centrally. This also allows sales and customer service teams to answer questions about consignments more quickly.

Clean-Core-compliant architecture

FIS/PackingCenter is based on the SAP Business Technology Platform and is operated as a side-by-side application. The custom packing and shipping logic is thus implemented outside the SAP core.

Which SAP system environments is the solution suitable for?

FIS/PackingCenter is designed for packing and shipping processes in various SAP system environments.

SAP Extended Warehouse Management

The functional focus is on SAP EWM. The solution accesses warehouse processes, workstations, worklists, and handling units from SAP EWM and presents them in a process-guided packing interface.

SAP ERP

Companies with existing SAP ERP environments can also map their packing and shipping processes using FIS/PackingCenter. The solution is thus also suitable for companies that have not yet fully migrated to SAP S/4HANA.

SAP Cloud ERP

FIS/PackingCenter also supports cloud ERP environments. The technological foundation provided by the SAP Business Technology Platform enables integration into modern, cloud-based SAP architectures.

Who is FIS/PackingCenter with AEB Carrier Cloud suitable for?

This solution is designed for industrial and commercial companies looking for a modern packing station application with integrated multi-carrier shipping.

It is particularly suitable for companies that:

  • Use SAP EWM, SAP ERP, or SAP Cloud ERP
  • Operate one or more dedicated packing stations
  • Are looking for a uniform packing interface for different SAP environments
  • Want to supplement or replace existing SAP dialogs at the packing station with a process-guided application
  • Want to combine packing and shipping into a single workflow
  • Use multiple parcel services and forwarders
  • Want to generate shipping labels immediately upon completion of packing
  • Need to account for different packing methods and handling unit structures
  • Want to integrate scanners, touchscreens, scales, and printers into the packing process
  • Want to build their SAP extension architecture on SAP BTP

The solution can be used for individual packing stations as well as for larger shipping operations with multiple locations and different SAP systems.

Why should packing and multi-carrier shipping be combined into a single process?

In many companies, packing and shipping are handled separately from both a technical and organizational standpoint. Employees first pack the goods in the warehouse or SAP system. The shipment data must then be transferred to another application or a carrier portal. Last-minute changes to products, packages, or quantities often necessitate additional feedback and corrections.

This results in problems such as:

  • Switching between different systems
  • Manual duplicate data entry
  • Additional coordination effort
  • Errors in package and shipping data
  • Delays at the packing station
  • Complex individual integrations with transport service providers

FIS/PackingCenter and AEB Carrier Cloud combine these steps into a unified workflow.

The packing data is generated where the goods are actually packed. The required shipment data is then transferred directly to AEB Carrier Cloud. AEB handles the carrier-specific communication and provides the required shipping label.

How does the packing and shipping process work with FIS/PackingCenter and AEB Carrier Cloud?

1. Access the delivery to be packed

Employees access the relevant warehouse or shipping transaction in FIS/PackingCenter.

The required information from SAP EWM or the connected SAP environment is thus available directly at the packing station.

2. Process products and packing structure

PackingCenter provides a clear overview of the products to be packed as well as the existing packing structure.

Employees can see which products have already been packed, which still need to be processed, and how items, cartons, pallets, and other packaging levels fit together.

3. Create and process handling units

During the packing process, handling units can be created, edited, and nested.

The solution supports various packing methods, such as:

  • Complete packing
  • Partial packing
  • Cross-delivery packing
  • Multi-level packing structures

Last-minute changes can also be accommodated in the ongoing process without having to restart the entire workflow.

4. Determine carrier and shipping service

For the completed consignment, the designated parcel service or forwarder is selected along with the required shipping service.

Depending on the process, the transport service provider and shipping service may already be specified by SAP data or predefined rules, or they may be selected at the packing station.

5. Transmit shipping order to AEB Carrier Cloud

FIS/PackingCenter transmits the required consignment and package data to AEB Carrier Cloud.

AEB formats the information according to the selected transport service provider's specifications and electronically transmits the shipping order to the carrier.

6. Create and print shipping labels

AEB generates the carrier-specific shipping label and makes it available for printing at the packing station.

Label printing can be triggered automatically upon completion of the packing process. Packing completion and shipment preparation thus form a cohesive processing step.

7. Provide status and tracking information

Relevant carrier responses can be made available in the subsequent process.

This provides logistics, sales, and customer service teams with a transparent overview of the shipment status and enables them to respond more quickly to inquiries about shipments.

What is the technical structure of FIS/PackingCenter?

Supported SAP system environmentsFocus on SAP Extended Warehouse Management; also SAP ERP and SAP Cloud ERP
Technological foundationSAP Business Technology Platform
User interfaceSAPUI5-based, process-guided application for packing stations
Possible BTP componentsDepending on the architecture, for example, SAP HANA Cloud, SAP Build Work Zone, and SAP Cloud Identity Services
Packing functionsWorklist, process-guided packing, as well as creation and management of handling units
Workstation integrationScanners, touchscreens, keyboards, printers, and scales
Carrier communicationVia AEB Carrier Cloud for SAP
Label printingAutomatic or manual at the packing station
Architectural principleBTP-based extension with additional packing and shipping logic outside the SAP core
Development of PackingCenter and SAP integrationFIS Informationssysteme und Consulting GmbH
Carrier connections and maintenanceAEB SE
Andrej Grohar, expert for multi-carrier shipping directly from SAP®
Andrej Grohar, expert for multi-carrier shipping directly from SAP®

Talk with our experts to learn more about multi-carrier shipping with FIS/PackingCenter

Andrej Grohar, expert for multi-carrier shipping directly from SAP®

Frequently asked questions about multi-carrier shipping with FIS/PackingCenter