Loading docks and the surrounding areas are often a bottleneck in logistics. Smooth operations depend on coordinating these areas perfectly. Loading Dock Scheduling from AEB manages all pieces of the puzzle: time slots for your carriers, loading dock personnel and equipment, and more. This lets you know in advance what’s headed your way and gives you all the tools to manage it, even at peak times.
Carriers send several trucks at the same time, leading to unnecessary spikes in the workload: That’s a day-to-day reality at logistics centers. Loading Dock Scheduling makes this a thing of the past. Give your carriers the option of electronically booking time slots when trucks can be loaded or unloaded without having to wait. The software lets you define restrictions for each loading dock, so trucks go to the right loading dock straight away. The system sends each driver a text message with the assigned dock.
Loading Dock Scheduling brings measurable relief to your dispatchers and logistics planners. Fewer emails and phone calls with carriers and drivers – coupled with better visibility of the shipments en route to your logistics center – mean that your team can focus on long-term optimization and genuine emergencies.
Loading Dock Scheduling lets you see the big picture in your loading area at a glance, including delays and remaining capacities. This visibility translates directly into more reliable processes, because you can also give your transport partners a view of their own time slots and the loading/unloading status of their own trucks. So when you do talk with suppliers, customers, and service providers, you’ll know the facts.
What’s the use of having a truck at the loading dock if there is no forklift standing by? Not much. Loading Dock Scheduling from AEB lets you avoid spikes in the workload, establish a better basis for assigning your internal resources, and optimizes the loading and unloading process. That’s what we call smart loading dock management.
A truck arrives late. The loading process takes longer than expected: Responding to such situations is part of the daily routine in goods issue and receipt. Loading Dock Scheduling from AEB helps you respond without breaking a sweat, rescheduling in just a few clicks with the help of a booking wizard. You can quickly visualize the consequences of a disruption and respond proactively.
Loading Dock Scheduling is continuously gathering data on time slot usage to compile powerful statistics. This makes it possible to see at a glance whether your carriers arrived on time for their assigned time slot at the loading dock and how long the loading processes will take. This in turn makes it possible to immediately identify vulnerabilities, potential improvements, and opportunities.
Balance the workload of your loading dock personnel and equipment.
Smooth out spikes in the workload using smart time slot management.
Avoid paying demurrage.
Gain advance visibility of expected shipments.
Optimize and accelerate loading and unloading.
Quickly identify over- and under-booked capacities.
Avoid backed-up, idling trucks around the logistics center or plant.
Easily adjust to any load situation.
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You can define new loading docks or reconfigure your locations on your own without the involvement of AEB.
No, not necessarily. You can send your carrier a direct link to a loading order. The direct link is encrypted and does not require a login. It allows the carrier to perform one task only – book a time slot, for example.
When a carrier logs in, the loading orders and time slots of other carriers are hidden. The calendar view shows time slots belonging to someone other than the active carrier as “private.” The carrier can only see that they have been booked – not the identity of the booking party or the contents of the delivery or drop-off.
Yes. Loading dock attributes let you define what can be unloaded at each individual loading dock. If a loading order contains hazardous goods, for example, the booking wizard will only allow the carrier to book loading docks capable of accepting such a shipment. You can freely configure what can be unloaded at each loading dock.
Various parameters let you control the duration of the time slots that are booked. You can define a fixed length for all time slots or differentiate by type of order, for example. You also have the option to have the time slot duration automatically calculated based on the loading positions and the equipment available there. Or you can simply let carriers book the time slots of their choosing, which you then approve or amend after a visual inspection.
Yes. It’s possible to define and configure as many sites as you wish. Each location can have as many loading docks as you want, each with its own attributes and hours of operation. A site does not necessarily need to be a distinct geographic location. It might make sense, for example, to define the goods receipt and goods issue areas as completely separate sites if they use different loading docks.