Hybrid platform for customs communication
AEB came into play for the processes around external customs communications. “Building on our standard solutions, we designed a hybrid customs platform for Adient that handles communications with customs authorities when direct filing is used and with customs brokers for indirect filing,” explains Tabea Wosnitza, who managed the project at AEB.
So far, Adient uses direct filing only for its exports from Germany. “The high degree of automation available through the AEB software helps us with the large volumes of customs declarations,” Christian Schmidt explains. The plan is to add imports to Germany starting in 2021. When Adient wants to use direct filing in a new market, the country in question and its customs processes can be integrated into the AEB platform.
In most countries, Adient continues to rely on the services of customs brokers. “
We have some countries that account for only 50 transactions. Highly automated direct filing is not worth the effort here. But connecting our customs service providers to the platform gives us seamless processes with smooth data interchange. And by combining our own Just Trade platform with the AEB solution, we achieve a high level of automation,” explains Schmidt.
When Adient begins working with a new broker, it’s easy to integrate the broker into the platform. One major benefit: Adient essentially has one-click access to customs service providers belonging to the AEB Trusted Broker Partner Program. “We’ve vetted these providers to ensure they meet key quality criteria and have already connected them to our solutions,” says Uwe Henning. The trusted brokers are distinguished by their technical expertise, financial stability, multilingual capabilities, and a good reputation with the relevant foreign customs authorities.