Global Trade Management Study

Clear the track for Digital Customs Management

What is the state of industry in the digitization of customs processes? What are companies' goals and strategies for cross-border customs clearance? What are the top priorities? And what impact will digitization have on broker management? A new study from AEB and the Baden-Wuerttemberg Cooperative State University (DHBW) Stuttgart has the answers to those and many other questions from 435 experts doing business now in global trade management.

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Facts and figures: Digital customs clearance

63 % der Unternehmen kommunizieren mit ihren Zollagenten per E-Mail und Telefon; nur 26 % nutzen moderne IT-Schnittstellen.
63 % der Unternehmen kommunizieren mit ihren Zollagenten per E-Mail und Telefon; nur 26 % nutzen moderne IT-Schnittstellen.

Communication with customs agents

63% of companies communicate with their customs agents by e-mail and telephone; only 26% use modern IT interfaces.

Für 1/3 aller Unternehmen hat die Digitalisierung von Zollprozessen hohe Priorität
Für 1/3 aller Unternehmen hat die Digitalisierung von Zollprozessen hohe Priorität

Priority of digitization

For 1/3 of all companies, the digitization of customs processes is getting a higher priority than other business sectors.

3 % der Unternehmen erwarten von der Digitalisierung der Zollabwicklung eine Senkung des Personalaufwandes von mindestens 10 %.
3 % der Unternehmen erwarten von der Digitalisierung der Zollabwicklung eine Senkung des Personalaufwandes von mindestens 10 %.

Personnel costs

73% of companies expect the digitization of customs clearance to reduce personnel costs by at least 10%.

Clear the track for Digital Customs Management
Clear the track for Digital Customs Management

Download the complete study.

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Clear the track for Digital Customs Management
Clear the track for Digital Customs Management

Download the study's info graphics as a PDF file.

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Here’s how MacDermid Enthone automated customs clearance

Many top internationally active companies have already automated much of their customs clearance work with the help of AEB software. Read our case study on how MacDermid Enthone did just that.

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Enthone Success Story
Enthone Success Story

Digitize successfully with AEB software

Many companies have already digitized their customs clearance processes - or are well on their way. With innovative software from AEB, we have you covered on everything from import and export processing to automated classification and preference calculation. Here's what you need:

Handlungsempfehlungen „Digitalisierung des Zollbereichs“ von Dr. Ulrich Lison
Handlungsempfehlungen „Digitalisierung des Zollbereichs“
von Dr. Ulrich Lison

Recommendations for action "Digitization in customs"

"Business performance only scales digitally, which means that digitization is becoming a central corporate task. But where does it all start? Companies must improve their understanding now of the importance of digitization  to their success,’’ says Dr. Ulrich Lison, member of the AEB management team and author of the GTM study.

Need more information? Just email info@aeb.com.