Your shortcut to digital collaboration with best-in-class customs brokers

We carefully select our customs broker partners to ensure best-in-class services for our customers. Typically, our customs broker partners have accreditiation to demonstrate the quality of their services such as AEO certification or national equivalent and perhaps ISO certification. We expect them to be experts in their own national customs regulations and share our vision of building a modern ecosystem for global trade based on IT automation. They all have a proven track record of providing high-quality services across a wide range of ports, airports, modes of transport, and types of goods.

The connection from your ERP (or other system) to AEB’s software system needs to be developed first as it is the key part of the data transfer and communication process. With our standard API, you can develop this connection quickly and easily. After this, the key task is testing. The majority of our customers are fully tested and ready to go with the API within 4-6 weeks.

For your initial, one-time setup, we need to get the following in place:

• Technical integration of your ERP system (or other system) with AEB’s system via our API to transmit data and documents electronically
• Power of Attorney, so that the customs broker can act on behalf of your company
• Arrangements for the payment of duties and taxes

In order to process your declarations, the customs brokers require the following for your shipments:

• Shipment data
• Documents and permits - this may simply be the commercial invoice. However, depending on the country and type of goods, other documents may also be required such as veterinary certificates and health certificates

Many of our customs brokers support special customs procedures and handling of special goods (e.g. dual-use, products of animal origin, phytosanitary). Get in touch with us to find out if our brokers can support you with specific goods and procedures in a specific country.

Yes. What’s important for us is to have access to all required data and since we would have a direct connection with you, that should be no problem.

Customs Broker Integration provides access to all AEB’s customs broker partners. Additionally, you can connect your own customs brokers to our software using the API.

The greatest benefit to customs brokers is that they no longer need to enter your data manually into their customs systems. This makes the entire process digital and therefore more efficient. Customs Broker Integration enables customs brokers to receive the necessary data directly into their own customs systems.

Customs Broker Integration lets you see the progress and status of any customs declaration (e.g. sent, accepted, released, completed), so you will always know where you stand. This data is made available by the customs brokers who then update the status of the declaration at each step in the customs declaration process.

No, that’s not necessary. Customs Broker Integration is a centralized software system that provides access to all AEB’s customs broker partners via a single, standardized interface. Simply transfer the data from your ERP system to Customs Broker Integration and we automatically transfer it to the relevant customs broker for them to process the declaration.