AEB-Support

Self Service in the AEB Help Center

The Help Center is your central access point for questions about AEB products and services – currently still with a focus on AEB’s global trade products.

AEB Help Center

Important changes

AEB Services

Service means that we are contact persons for our customers and assist them – before, during and after software implementation.

AEB Services

Download of product documentation, software, and service packs.

Service Portal

AEB Support contact information

Search the AEB Help Center
Submit support ticket
View requests submitted before March 1, 2021
Germany +49 711 72842-110

Business hours on weekdays: 8 a.m. to 6 p.m. (GMT+1)

Singapore +65 6337 9120

Business hours on weekdays: 9 a.m. to 6 p.m. (GMT+8)

UK +44 1926 679750

Business hours on weekdays: 9 a.m. to 5 p.m. (GMT)

General Terms and Conditions for Support & Services
General Terms and Conditions AEB SE
General Terms and Conditions AEB (Internat.) Ltd.
Service description for remote maintenance

AEB Cloud status

 
All systems operational
https://status.aeb.com

Planned maintenance work

  • October 24, 2021, 06:00 am- 10:00 pm
    Download appointment
  • November 21, 2021, 06:00 am- 10:00 pm
    Download appointment
  • November 28, 2021, 06:00 am- 10:00 pm
    Download appointment
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Videos

Videos about your AEB application