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AEB Services
News
High volume of inquiries due to Brexit – Here’s how you can still reach the AEB Support as reliably as usual
11.01.2021Whether you have questions about Brexit or other inquiries, the AEB Support Team will continue to provide reliable assistance. However, note the following current change. If possible, submit your inquiries via the digital channels provided by AEB. These are as follows:Operation informationNew General Terms and Conditions for Support and Services will become effective as from January 4, 2021 as part of the further development of the AEB customer service
23.12.2020We have used the year 2020 to further develop our services and support in terms of content and digital availability to be able to continue to offer you high-quality and modern services in the future. Read more...Operation informationIs your AEB application ready for Brexit?
11.12.2020You find all information on the Brexit pages in the AEB Service Portal. Read more...Operation information
Release planning
Import Filing: ATLAS Release planning
AEB Support contact information
Business hours on weekdays: 8 a.m. to 6 p.m. (GMT+1)
Business hours on weekdays: 9 a.m. to 6 p.m. (GMT+8)
Business hours on weekdays: 9 a.m. to 5 p.m. (GMT)
AEB Cloud status
Planned maintenance work
- March 21, 2021, 06:00 am- 10:00 pmDownload appointment
- March 28, 2021, 06:00 am- 10:00 pmDownload appointment
- April 18, 2021, 06:00 am- 10:00 pmDownload appointment